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Summit Presentations

Presentations from previous Australasian Redesigning Healthcare Summits can be viewed and downloaded here:

Please note - Some presentations are currently in the process of being uploaded. Please check back again soon. Thank you.

2010 (6th Summit): 'Delivering a System That Works'

 Presentations from the 2010 Summit can be found at The 6th Australasian Redesigning Healthcare Summit webpage: http://www.redesignhealth2010.org/program.asp

2009 (5th Summit): 'Redesign at Work'

OPENING SESSIONS

• Lean Thinking and Healthcare: lessons learned in the first 5 years  (1,822KB)
  David Ben-Tovim - Convenor, Australasian Lean Healthcare Network
• Redesigning Healthcare in Queensland (883KB)
  Maarten Kamp - Senior Director, Clinical Practice Improvement Centre, Centre for Healthcare Improvement, Qld Health
• Fear & Anxiety in the ED: Improving Emergency Department experience using experience based design (1,157KB)
  Jane Gray - Senior Manager Patient and Carer Experience, Health Services Performance Improvement Branch, NSW Health
• Lean Thinking and Hospital Design    Part 1  (1,974KB)     Part 2  (1,209KB)
  Peter Steer - District CEO, Queensland Children's Health Services
  Stefano Scalzo - Principal, Lyons - Architects

DELEGATE PRESENTATIONS

'Designing the Healthcare System that Flows'

• Redesigning ENT Outpatient Care at the Royal Children's Hospital Melbourne, Vic (1,824KB)
  James Downie - Manager, Service Redesign, Royal children's Hospital, Melbourne, Vic
• Focusing on Flow at Mater Health Services (922KB)
  Fiona Butler - Flow & Access Manager, Mater Health Services
• Improving Patient Flow from Acute to Subacute Services (1,673KB)
  Francisco Lopez - Clinical Facilitator, Redesigning Care, Alfred Health
• Improving the Patient Journey From Hospital To GP (1,048KB)
  Matthew Long - Clinical Redesign Engineer, North Coast Area Health Service, NSW

'Designing Safer Work'

• The Electronic Medical Task Board: A technological solution to support a process problem (1,970KB)
  Nicholas Kennedy - Medical Registrar, Flinders Medical Centre, SA
  Damon Williams - Coordinator, Safe Care After Hours Program, Flinders Medical Centre, SA
• Review of a Radiology Request Form incorporating ISBAR and Lean Error Proofing Functions (846KB)
  David Witte - Quality Manager, Southern Health Diagnostic Imaging, Vic
• One Stop Dispensing and Patient Flow (677KB)
  Robert Forsythe - Director of Pharmacy, Central Queensland Health Services District, Qld
• Effective Discharge and Handover from the Intensive Care Unit - Redesign using Lean Thinking methodology (1,710KB)   Notes (384KB)
  Lorraine Retallick - ICU Liaison Nurse, Intensive Care Unit, Gold Coast Hospital, Qld
  Lynn Massey - Lean Research Development Advisor, Clinicians Using Lean Thinking Unit, Gold Coast Hospital, Qld

'Innovative Models of Care'

• A Patient Centred Model of Care: Patient First
  Roisin Dunne - Service Improvement Coach, Mater Private Hospital, Qld
• Whai Manaaki: More Time Better Care
  Maggie Spencer - Senior Quality Improvement Manager, Counties Manukau District Health Board, NZ
• Designing an Innovative Model of Care for Rehabilitation
  Gregory Turnham - Quality Manager, Peter James Centre & Wantirna Health, Eastern Health, Vic
• Leaders Learning Lean Logically
  Duncan Stuart - Clinical Systems Improvement Facilitator, Medication Services Qld (MSQ), Qld Health, Qld

LEARNING SESSIONS  

'Redesign at Work: Bringing together policy, culture and outcomes'

• Redesigning Hospital Care Program - a Statewide approach
  Jane Evans - Manager, Strategic Projects and Policy, Victorian Department of Human Services, Vic
• The 3 Rs of Surgery: Reform, Remodel and Retain
  Patrick Cregan - Chair, NSW Surgical Services Taskforce, Area Program Director of Surgery, Sydney West Area Health Service, NSW
• Changing a Culture: Lean Thinking and its impact on the culture of the Allied Health Division of FMC
  Josie Kitch - Director, Allied Health Division, Flinders Medical Centre, SA
• Tools for Measurement - Statistical Process Control (SPC)
  Manager, Clinical Improvement Measurement Team, Clinical Practice Improvement Centre, Qld Health, Qld
• Variable Life Adjusted Display (VLADs) - a monitoring tool
  Kirstine Sketcher-Baker - Manager, Clinical Monitoring Team, Clinical Practice Improvement Centre, Qld Health, Qld

'The Missing Link: designing a supply chain to support the patient journey'

• Designing a Supply Chain to Support the Patient Journey
  Sean Lewis - Leannovation
  Michael Szwarcbord - Director, Lean Healthcare Australia
  

'Clinical Communication: tools and techniques to reduce communication errors in the clinical setting'

There are currently no presentations for this session.

PLENARY SESSIONS

'Designing Safer Work'

• Designing Safer Work in Healthcare: Can human error concepts help? (Extract from 'Human Error Reduction: The science of human errors')
  Filomena Sousa - CEO, Talsico International
• Designing Safer Work in Healthcare: Can simulation concepts help?
  Marcus Watson - Senior Director, Skills Development Centre, Qld Health, Qld
• Designing Safer Work After Hours .....things that go bump in the night
  Margaret Martin - Deputy Director, Division of Surgery, Flinders Medical Centre, SA
  Damon Williams - Safe Care After Hours Redesign Facilitator, Flinders Medical Centre, SA

'Lean Thinking Keynote Presentations'

• The Road Map to a Lean Thinking Organisation
  David Meier - Lean Enterprise Institute, USA, and President, Lean Associates Inc
• Clinical Process Redesign - transforming care in the NHS
  Virginia Craig - Associate Director, Clinical Systems Improvement, Princess Alexandra Hospital, NHS Trust, UK

'Innovative Models of Care'

• Designing Models of Care for the Future
  Andy Black - Principal, Durrow Consulting, UK
• Alfred Health's Streams of Patient Care: a patient journey framework for Redesigning Care
  Dean Jones - Manager, Redesigning Care, Alfred Health, Vic
• Innovative Models of Care in Aged & Chronic Care
  Raj Verma - Director, Health Services Performance Improvement Branch, NSW Health, NSW
• Timely and Appropriate Care of Children and Adolescents with Mental Health Disorders
  Daniel Fung - Senior Consultant & Chief, Department of Child and Adolescent Psychiatry, Institute of Mental Health, Singapore

'Designing the Hospital That Flows'

• Creating Flow in a Full Hospital - the challenge continues...
  Susan O'Neill - Executive Director, Nursing, Midwifery & Redesigning Care, Southern Adelaide Health Services, SA
• Designing a Children's Hospital That Flows
  Denise Bennett - Director, Lean Healthcare Australia on behalf of the Queensland Children's Hospital Team, Qld
• Designing a Children's Hospital That Flows
  James Downie - Manager, Service Redesign, Royal Children's Hospital, Vic
• A University of Michigan Junior Doctor's Experience with Lean Quality Improvement
  Terry Platcheck, MD - 4th Year Resident Physician, Department of Internal Medicine & Department of Paediatrics and Communicable Diseases, University of Michigan, USA
• Patient Flow at the Princess Alexandra Hospital, NHS
  Virginia Craig - Associate Director, Clinical Systems Improvement, Princess Alexandra Hospital, NHS Trust, UK

PANEL

'Redesigning the Supply Chain in Healthcare - Case Studies'

• Case study from the USA - Supply Chain Impacts in the Operating Theatre
  Sean Lewis - Leannovation, LLC
• Case study from Counties Manukau District Health Board, New Zealand - ED Case Study
  Allan Cumming, General Manager, Quality Improvement Unit / Te Pai Huanga, Counties Manukau District Health Board, New Zealand
• Case study from the Gold Coast Health Services - A Lean Warehouse!
  David Morse - Warehouse Manager, Gold Coast Health Services, Queensland Health Shared Service Provider, Queensland

2008 (4th Summit):
'Continuously Improving the Patient Journey'

Coming Soon!